Terms of service

Terms & Conditions – Manasa

Welcome to Manasa, your trusted online store for beautifully crafted sarees and ethnic wear. By accessing or using our website, you agree to abide by the following terms and conditions. Please read them carefully before making any purchases or using our services.

1. Acceptance of Terms
By visiting or making a purchase on Manasa, you acknowledge that you have read, understood, and agree to these Terms & Conditions in full. If you do not agree with any part of these terms, you must discontinue using our website.

2. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using Manasa, you consent to the practices described in our Privacy Policy.

3. Contact Information
For questions or concerns about these Terms & Conditions, please reach out to us through our Contact Page.

4. Effective Date
These Terms & Conditions are effective as of 23-11-2025. Any updates or changes will take effect immediately upon being posted on the Manasa website.

5. Product Information
We strive to provide accurate product descriptions, photographs, and pricing for all items listed on our website. However, occasional errors or inaccuracies may occur. Manasa reserves the right to update product details, correct errors, or make changes at any time without prior notice.

6. Orders and Payments

6.1 Placing an Order:
You agree to provide accurate and complete information when placing an order. Manasa reserves the right to accept or refuse any order at our discretion.

6.2 Pricing:
All prices listed on Manasa are shown in the currency displayed on the website. Prices do not include shipping charges or applicable taxes unless otherwise stated. We may update prices at any time without notice.

6.3 Payment:
We accept various secure payment methods as indicated on our website. All payments must be completed before we process and ship your order.

7. Shipping and Delivery

7.1 Shipping Charges:
Shipping charges and estimated delivery times are shown during the checkout process. These may vary based on your location and courier availability.

7.2 Delivery Delays:
While we aim to deliver within the estimated timeframe, unforeseen circumstances such as courier delays, weather issues, or regional restrictions may occur. Manasa is not responsible for such delays.

8. Returns, Refunds & Exchanges
For complete information on returns, refunds, cancellations, and exchanges, please refer to our dedicated Refund & Exchange Policy page.

9. Limitation of Liability & Disclaimer
Manasa is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products. Your sole remedy in the event of dissatisfaction is to stop using the website or discontinue product use.

10. Rules of Conduct
While using Manasa, you agree to:

  • Respect our brand’s intellectual property and that of third parties.

  • Avoid engaging in unlawful, harmful, or abusive activities.

  • Communicate respectfully with our support team and other users.

11. User Restrictions
You are not permitted to:

  • Use the website for illegal or unauthorized purposes.

  • Attempt to bypass or interfere with our security systems.

  • Impersonate any person or entity.

  • Collect or misuse personal information of other users.

12. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of Manasa shall fall under the jurisdiction of the courts of Maharashtra, India.

Thank you for choosing Manasa. We appreciate your trust and look forward to offering you an exceptional shopping experience through our carefully curated ethnic collection. If you have any questions about these terms, please reach out through our Contact Page.